Privacy Policy

Privacy Policy

This policy explains how FlexQueue processes personal and operational data when you use our platform and related services.

Last updated: March 11, 2026

Information We Collect

Account and contact data such as name, work email, phone, and organization.
Service usage data including login events, queue activity, and configuration changes.
Technical data such as IP address, browser type, and device metadata for security monitoring.

How We Use Information

To deliver and improve FlexQueue services and operational analytics.
To provide customer support, incident response, and service communications.
To protect platform security, detect abuse, and comply with legal obligations.

Data Retention and Rights

We retain data only as long as needed for service delivery, legal, and contractual requirements.
Authorized customers may request access, correction, or deletion where applicable by law.
Data export and removal requests are handled through verified support workflows.